FAQs

Some common questions are listed below:

•   How do I contact NHS Greater Manchester Area Team?

  See the practitioner information on the website
  

  Learn More GOS Information for Practices

•   How do I find out where to refer a Greater Manchester Patient?

  Search the patients GP to find their area Then view the referral information for that area – main menu, top right item “Referrals”

  Learn More GP Search

•   How do I make a complaint?

  Firstly you should complain to the practice. Ask for a copy of their complaints policy.

  If you cannot resolve your problem, then you can contact the Optical Consumer Complaints Service (OCCS)

  Learn More Optical Complaints

•   How do patients check their entitlement to GOS?

  See the AOP page on patient eligibility here

  Learn More Patient Eligibility

•   Who do I contact if I am interested in providing extended services from my practice
     - (e.g. MECS, Cataract Pre & Post op, Repeat Readings, Learning Disabilities?

  Send Mail For most areas of Greater Manchester, contact the Primary Eyecare Services Administrator

  Learn More For Bolton see their extended service page