GM Electronic Referral System for Optical Practitioners



During December 2020 there is a phased transition of the Healthi referral system to the Opera IT platform as used in CUES. Primary Eyecare Services are providing the Opera platform for GM referrals.

Practices that already sub-contract with PES do not need to take any action. They will be informed by PES when the general referral module is live on their access to Opera.

Practices that do not sub-contract with PES can access the 'lite' version of the registration here:

Healthi will no longer be available after 4th January 2021

Opera Electronic Referral System

This document provides referral advice for use with Opera.

Download Opera Referral Advice Mar 21 V1.52


Check back to this page frequently as the guidance is regularly updated

Videos on using the system are available on the help pages here: Opera help pages

Details of the treatment providers for each area and who to contact if you want confirmation are here:

Download Mapping for Practitioners Jan 21 V2.0

ODS Codes

If you don't know your ODS Code you can search for it here:

Learn More NHS Digital ODS Portal

New practices may not have an NHS ODS site code and if not should contact the Exeter Help Desk to request one. - Send Mail

Opera Referral System FAQs

Click here FAQs

NHS Information Governance

The Data Security and Protection Toolkit (DSPT) is required for NHS Mail, Extended Services and the referral system. The website is linked below, but the DSPT can be completed and submitted through the Quality in Optometry website. There are 2 versions of the DSPT for optical practices, the full optical version required for this referral system and also for NHS Contracts/Extended Services, and a reduced subset for NHSMail purposes only. Both versions are in QiO.

Learn More DSPT website


Learn More Quality in Optometry Website