Electronic Referral System

Frequently Asked Questions

Here are some of the frequently asked questions relating to the Healthi Referral module. You can search for any word that might appear in an FAQ. Click search a 2nd time to clear the result and return the full list of FAQs

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 Frequently Asked QuestionCategory
1Are some fields mandatory?IT / eReferral
2Can we print the referral for our records?IT / eReferral
3Can you view a previous referral, even if it was another practice?IT / eReferral
4Do DOs and CLOs have access to make referrals?IT / eReferral
5Do we get result letters back from the HES following referral?IT / eReferral
6Does the practice administrator determine an individual’s access rights?IT / eReferral
7Does the system work for patients with a GM outside Greater Manchester?IT / eReferral
8How do logons work?IT / eReferral
9How does a practice manage occasional locums?IT / eReferral
10How many clinic types are there?IT / eReferral
11I am referring for a problem in one eye, but some of the boxes require a text entry for both eyes. What do I do?IT / eReferral
12I can't find the GP surgery I'm searching for.IT / eReferral
13I'm missing some buttons off the bottom of the screen?IT / eReferral
14Is there a notification that the referral has been received?IT / eReferral
15Is there any choice of WetAMD provider?IT / eReferral