Opera Electronic Referrral System
All referrals by practitioners within Greater Manchester for a patient with a Greater Manchester GP should be made through the Opera electronic referral platform. This will route the referral appropriately and also enables patient demographic and GP look-up. The referral information below is for information and for the use of practitioners outside Greater Manchester who have a GM patient, or for practitioners within GM only if Opera is unavailable for some reason.
You can find information on the urgency of referrals in Greater Manchester here:
Download pdf Guidance on the Urgency of Referrals in GM
This page provides referral details for patients registered with a GP in Oldham CCG. For patients outside this area, use the GP search to find which CCG area protocols to follow and then consult that area's referral page.
Click on the headings below for more information.
- Routine Referrals
Routine referrals that are not part of an enhanced service (e.g. cataract, ocular hypertension) should go directly to the Oldham Integrated Care Centre. Remember to specify the clinic.Oldham NHS
Integrated Care Centre
Tel: 0161 778 2233
Remember that with routine referrals you should assume it will be up to 3 months before the patient is seen. “Soon” is not generally recognised by GPs or by HES appointments, so for anything that you feel is more urgent you should phone eye casualty for advice.Patients already under care
In cases where a patient is already under the care of an ophthalmologist and a new routine condition has arisen, you should write to the ophthalmologist rather than re-refer.
An electronic GOS18 template is available here for those without access to Healthi:
Learn More Vist the Documents for Practitioners page on the GMLOCs website:
The Rochdale Ophthalmology Clinical Assessment and Treatment Service (CATS) is run by Care UK. They have been appointed Any Qualified Provider status for Cataract Surgery, Oculoplastics and Yag Laser Capsulotomy.
- Emergency Eye referrals
If you feel a patient needs to be seen urgently you can phone:
Tel: 01706 517838
Pennine Acute now see emergency eye referrals between 09.00 and 17.00 at Rochdale Infirmary and they have same-day appointments available for emergencies. You should give a referral letter to the patient to take with them but phone first. Pennine Acute published this leaflet regarding the current arrangement.
For weekends or out-of-hours referrals telephone:
Royal Oldham Hospital
Tel: 0161 624 0420
and ask to speak to the Ophthalmologist on-call.
- Wet AMD
The referral criteria for the Wet AMD service are a less than 3 month history of any of the following:
•Spontaneously reported distortion.
•Onset of scotoma (or blurred spot) in central vision.
The vision should be better than 6/96 in the affected eye.
If your patient meets the criteria for potential wet AMD treatment, then you can refer to either of the following providers by faxing a Wet AMD Rapid Access Referral Form and phoning after to confirm receipt:Oldham NHS Integrated Care Centre
Tel: 0161 778 2233
Rochdale Care UK
Croft Shifa Health Centre
Fax: 01706 638594
Follow up telephone: 0333 321 8844
The referral form (a Word doc) can be downloaded here:
Download WetAmd Referral Form
This can be filled electronically or printed. To edit the form, if you wish to add your practice details as a template, choose 'Tools' or 'Review' then 'Unprotect'. In protected mode use TAB to move between fields.
- CUES - Urgent Eyecare Service
If your practice does not participate in this service, then eye problems such as:
• Red or painful eye or eyelids
• Recently occurring flashes and floaters
• Recent and sudden loss of vision
• Foreign body in the eye
should be referred to one of the CUES accredited optometry practices.
Full details and a practice search are available on the Primary Eyecare Services website CUES page here
Cataract referral is via the extended service provided by Primary Eyecare Services. Any patient with cataract who you feel will require surgery should be managed using the Opera online IT system. The referral will be directed automatically by the system to the chosen treatment centre. For further information
Post-operative cataract assessment and reporting is also via the Primary Eyecare service and Opera
If you do not participate in the service or are out of the area, please send the patient to one of the accredited optometrists with a copy of the referral letter.
For further information see the GMPEC website.Learn More GMPEC
- Referrals for Retinal Vein Occlusions
These go to the Oldham ICC:Oldham NHS
Integrated Care Centre
Tel: 0161 778 2233
Any CRVO or BRVO should be referred directly for assessment and an urgent referral made to the patient’s GP practice for assessment for any underlying cause of RVO. The HES referral is not normally urgent. If there are any unusual features (such as the patient is unwell, optic nerve head swelling is present or the patient is of a young age, then please ring the clinic to discuss the case.
A dedicated RVO referral form is available here:
Download Form RVO Referral Form
This includes the GP referral as a 2nd page which fills automatically from page 1.
- Safeguarding Children & Adults in Oldham
Safeguarding in the Oldham Area for Children (0-18 years)If you have concerns that a child or young person is at risk of or is being abused or neglected you can contact Oldham Multi Agency Safeguarding Hub (M.A.S.H) to report your concern to:
Multi Agency Safeguarding Hub on 0161 770 7777 (email@example.com) Out of hours contact the Emergency Duty Team on 0161 770 6936
Further information is available on Oldham Council's website. Please see the below link for the quick guide to making a child protection referral
Learn More Tameside Safeguarding Children
Safeguarding in the Oldham Area for Adults
If you have concerns that an adult is at risk of or is being abused/neglected you can contact Oldham Multi Agency Safeguarding Hub (M.A.S.H) to report your concern on the appropriate number below.
If you have concerns about an adult, who does not meet the Care Act (2014) criteria, please seek advice.
Multi Agency Safeguarding Hub: 0161 770 1122
Out of Hours (Adult Social Care): 0161 770 6936
Further information is available on Oldham Council website: https://www.oldham.gov.uk/" title="Learn more">Learn More Search for safeguarding
The Optical Confederation has guidance on safeguarding:
Download Guidance on Safeguarding
Confirmation of reading this OC guidance is equivalent to Level 1 training for non-professional practice staff.
The NICE link for a child maltreatment quick reference guide is:Learn More Child Maltreatment Guidance
Online training packages for both children and adults are available from DOCET free of charge for all practitioners with GOC registration atLearn More Enrol Children Safeguarding Level 2
Learn More Enrol Adults Safeguarding Level 2
Female Genital Mutilation
As of 31 October 2015, the Department of Health has introduced a duty for all healthcare professionals to report any case of female genital mutilation in girls (FGM) under the age of 18 to the police.
FGM is considered as child abuse, and is illegal under UK law. It is now a legal duty for healthcare professionals to report any cases they may suspect or be made aware of. For optometrists and dispensing opticians, one scenario in which FGM could come to their attention is if a child tells them that it has happened to them.
Full guidance, posters and other resources can be found on the Department of Health's website at:Learn More FGM Mandatory Reporting-in-Healthcare
- Strokes & TIAs
Current symptoms of an acute stroke or acute TIA require a 999 call and emergency transfer of the patient to hospital.
Where a patient has a past history of a TIA, with symptoms that have fully resolved, they should be advised to consult their GP as soon as possible.
Learn More CG89 Quick RefGuide.pdf
You can refer a child directly to the Orthoptic Department at the Integrated Care Centre if you believe a full orthoptic assessment is required. Parents can also self-refer their child if they have concerns.Orthoptic Dept.
Integrated Care Centre
New Radcliffe St.
Tel: 0161 621 3489
- Low Vision
The Low Vision Leaflet (LVL) for putting visually impaired people in touch with social services can be downloaded here:
It should be sent to:The Physical and Sensory Disability Team 2nd Floor, The LInk Centre 140 Union St Oldham OL1 1DZ 0161 911 4799
The Sightline Directory allows you to search for support services for a patient by town or postcode, and by type of service if you wish.Learn More Sightline Directory